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Customer Relationship & Sales Manager

NetherlandsGrowth Department

Job description

The Company – Milence.


Established in July 2022, we are dedicated to making the future of road transport fossil-free. By building and managing reliable and secure high-performance charging solutions, our mission is to support and accelerate the transition to zero-emission heavy-duty vehicles in Europe. The team is working quickly to scale up operations and network deployment.


As a fast-growing company, we want to build diverse teams who are dedicated to our vision of a world of fossil-free transport, which will go on to combat climate change.


With a focus on sustainable growth and the best possible collaboration among all stakeholders, we are looking for colleagues who are eager to make an impact and ready to support and accelerate the zero-emission future of road transport in Europe.

While our Dutch offices are in Amsterdam and Arnhem, our focus is distinctly pan-European and we will be expanding to several other European countries in early 2023.

The Department


The Growth department is responsible for the acquisition and contracting of locations, partnerships and customers, and responsible for representing Milence by Public Affairs.


The Milence charging location network is a dynamic map of the best locations for charging sites in Europe. The development of this network, the selection, negotiation and contracting of each Milence site will be done by the Growth department after which the development, deployment and operation of the site will be done by the Operations department.


Strategic partnerships are cooperation with other companies who add more than just a product, service or financing. Strategic Partners are companies who strategically join forces with Milence, and co-invest in our network or technology. The Growth department is responsible for the selection and contracting of Strategic Partnerships.


The Customer Relationship & Sales area is responsible for identifying commercial opportunities, creating commercial offerings and finally getting contracts with clients while building and maintaining relationships.


Public Affairs works on government relations and various standardization bodies to influence public policy, build strong reputation and find common ground with stakeholders.


The Job

As Customer Relationships and Sales Manager, you will realize Milence's commercial targets in the short and long term for all of the key markets (15 countries in Europe), while also creating offers and closing sales deals.


You will develop and maintain excellent relationships with customers and will actively promote and realize sales targets for our propositions.


You will create deep customer understandings and insights and, together with colleagues, translate these into new propositions and improvements of existing propositions.


As the first person working in the sales team, you’ll also will set up, implement and maintain the CRM systems.


Next to your own key activities, you will also set up and undertake the daily management of the international sales team which will consist of 8 people in 2023 and 13 people by 2024, which we ultimately expected to grow to 15 people. Setting up the team will be with close collaboration with the Head of Growth Department. 


Since we are an exciting new start-up, not all responsibilities have been defined yet, meaning you have the opportunity to help us shape your position further.


The job will be based in our Amsterdam and/or Arnhem office.

Job requirements

Who are we looking for?


You love the combination of business development, sales and operational management of a team. You’re not afraid to explore and conquer a new market, do hands-on work and create the perfect offer for our customers.


You are a true team player who lets other colleagues excel.


We would like to recruit someone with at least 5 years of experience in a similar position.


Preferably you have worked in the area of heavy duty vehicles or in the freight transport sector for the European market.


The ideal candidate brings a network of companies who could be interested in switching to electric trucking or sustainable transport.


Experience setting up CRM systems is essential as well as being able to work independently.


Your English is excellent (and if you do not speak Dutch that is fine).


You have a high learning potential - you quickly learn new skills, environments, people, are resilient.


You underline our mission and values (specifically: reliable, sustainable and fast-paced).


You radiate energy, are a positive thinker and easily engage others in various ways.


We are especially interested in diverse candidates.


What we offer


We offer the opportunity to join us at the unique starting phase of a new company with a real purpose, high aspirations and strong team spirit. You can be there where it all began.


A high energy environment which you can help to shape in various aspects, where you learn every day and where there is ample room for personal development and support.


We want you to join our company for a career – not for just a job – and support your personal career ambitions in or outside your department.


Base salary level (all in) is oriented towards 90.000 EUR; on target annual incentive is 30% - with a maximum of 60% and a Mobility Allowance/ Lease car is part of the package.


Furthermore, we are currently shaping the overall packages and benefits and including an already comprehensive pension plan and unlimited vacation days.


We have flexible (hybrid) working arrangements.


Ready to charge the future?


Then it’s time to apply! If you have any questions about the position, feel free to contact us via recruitment@milence.com.

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